Email Infrastructure Lab

Security & abuse

Clear reporting channels support faster investigation and safer remediation.

Good-faith reports about vulnerabilities or suspected misuse are reviewed as operational priorities.

Security reports

Send vulnerability information to security@emailinfralab.com. Include the affected hostname or service, a clear description, reproduction steps, observed impact, and a safe way to coordinate.

Abuse reports

Send suspected spam, phishing, malicious activity, or unauthorized use to abuse@emailinfralab.com. Complete message headers, timestamps, source addresses, and relevant SMTP evidence can help the investigation.

Responsible-disclosure expectations

  • Act in good faith and avoid unnecessary access to data.
  • Do not disrupt service availability or damage systems.
  • Do not publish sensitive details before reasonable coordination.
  • Do not request payment, credentials, or privileged access as a condition of reporting.
  • Remove secrets and unrelated personal data from submitted evidence where possible.

Review process

  1. The report is checked for scope and available evidence.
  2. Relevant logs, configuration, DNS, service state, and access records are reviewed.
  3. Containment or correction is applied where necessary.
  4. The reporter or hosting provider is updated when appropriate.
  5. Documentation and safeguards are improved based on the finding.